Customer intelligence for confident product decisions

Customer Intelligence dashboard

Capture and connect customer signals from your CRM, support tickets, discovery meetings, and team meetings — giving your team the insight to build the right features, faster.

Trusted by evidence-driven product and go-to-market teams

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Turn thousands of customer and team interactions into actionable insights

Meetings & calls

Generate accurate summaries and insights from every customer meeting.

CRM activity

Discover opportunities from CRM updates, notes, and deal activity.

Support tickets

Provides up-to-date analysis of common customer support issues.

Feedback & reviews

Turn in-app feedback and public reviews into clear product signals.

Slack messages

Surface customer and team signals from fast-moving Slack threads.

Meeting Insights

See the signals hiding inside your customer and team meetings

Transform sales calls, discovery sessions, and customer meetings into concise high-quality summaries and product-ready insights, giving your team clarity after every meeting.

Meeting insights dashboard
CRM Insights

Surface insights buried in your CRM data

Automatically analyse notes, deal feedback, and customer activity from CRMs to uncover recurring needs, blockers, and feature requests — without digging through a single spreadsheet.

CRM insights dashboard
Customer Support Insights

Find the feature gaps inside your support tickets

Identify pain points, trending issues, and feature gaps emerging inside Intercom or Zendesk — helping you prioritise fixes and improvements with real evidence.

Support ticket insights
Feedback Insights

Turn scattered user feedback into clear product direction

Surface sentiment and common themes from app store reviews and Beamer posts so you know exactly which improvements and features users care about most.

Feedback insights
Slack Insights

Capture insights hiding in day-to-day Slack discussions

Automatically detect customer mentions, product ideas, recurring complaints, and internal signals your team may miss in fast-moving conversations.

Slack insights
Roadmappy AI

Your AI-native engine for continuous insight

Roadmappy AI identifies trends, patterns, and reports from the data touchpoints that power your workflow — automatically, at scale, and far beyond human capacity.

Roadmappy AI engine

It doesn't stop here.

Explore more from Roadmappy

AI Insights Chat

Ask questions across all your data and get clear, instant evidence-backed insights you can trust.

AI Reports

Create reports that synthesise customer data across tools and teams — without manual work. Set it once, get updated reports as customers talk.

Meeting Intelligence

Automatically capture and analyse every customer or internal meeting to surface key themes, sentiment, learnings, and recommendations.

Roadmaps

Create a clear strategic path and align everyone to it.

Make product decisions with confidence.

Join the smart product teams building better products with Roadmappy.